Master the Content Request System 🎬

Transform SeaFin into your perfect personal streaming library! This comprehensive guide covers everything from basic content requests to advanced techniques for building the ultimate entertainment collection.

📱 Quick Navigation (Jump to Section)

Request System Overview

Jellyseerr URL: rqst.fin.hub22.uk

SeaFin uses standard Jellyseerr for content requests - a web interface that connects to movie/TV databases and triggers automated downloads.

How Jellyseerr Actually Works

🔍 Search-Based System:

• Search for movies/TV shows by title
• Jellyseerr shows if content is Available or Requestable
• No custom request forms - everything is search-driven

📋 Two Main Actions:

1. Request New Content - Click "Request" button on search results
2. Report Issues - Click orange triangle (🔺) on available content

⚡ Automated Process:

• Your requests trigger automated downloads
• Admin gets notifications for new requests
• Processing time varies by content availability

What You Can Do

✅ Request New Content:

• Movies and TV shows not currently available
• Automatically triggers download process
• No need for detailed descriptions

✅ Report Issues with Existing Content:

• Wrong language/audio track
• Poor quality (cam recordings, low resolution)
• Broken streams or playback problems
• Missing episodes or seasons

❌ Cannot Do:

• Add custom notes to requests (search and click request only)
• Request specific quality levels during initial request
• Request "offline copies" separately (all content is handled automatically)

How to Use Jellyseerr

Step 1: Search for Content

1. Go to rqst.fin.hub22.uk
2. Login with your SeaFin credentials (same username/password)
3. Search for the movie or TV show you want

Step 2: Request or Report

If Content Shows "Request":

• Click the "Request" button
• Jellyseerr automatically triggers download
• You'll get notified when it's available

If Content Shows "Available":

• Click "Open in Jellyfin" to start watching
• OR click orange triangle (🔺) to report issues

Step 3: Issue Reporting (When Needed)

When to Use Orange Triangle:

• Wrong language/audio track
• Poor video quality (blurry, cam recording)
• Broken playback or streaming issues
• Missing episodes in TV series

Issue Reporting Process:

1. Search for the problematic content
2. Click orange triangle (🔺) next to the title
3. Fill in details about what's wrong:
   • "Video is in Russian, need English version"
   • "This is a cam recording, need proper quality"
   • "Audio out of sync throughout movie"
   • "Episode 5 won't play, keeps buffering"
   • "Missing last 3 episodes of season"

Be Specific: The more detail you provide, the faster issues get resolved!

Request Processing & Timeline

What Happens After You Request

Immediate:

• Your request triggers automated systems
• Admin gets notification of new request
• Download process begins (if content is available)

Timeline Expectations:

• Popular movies/shows: Often available within hours
• Older or rare content: 1-7 days depending on availability
• Issue fixes: Usually resolved within 24-48 hours

Request Status

No Status Tracking:

• Jellyseerr doesn't show detailed progress
• Content simply appears in SeaFin when ready
• Check your libraries periodically for new additions

Notification System

How You'll Know:

• Content appears in "Recently Added" section
• Check the appropriate library (Clean.Movies, Clean.Shows)
• No email notifications - just check SeaFin regularly

Request Best Practices

Be Specific and Clear

Good Request:

Title: The Grand Budapest Hotel (2014)
Director: Wes Anderson
Starring: Ralph Fiennes
Quality: HD preferred, any quality acceptable
Notes: The comedy-drama film, not any other Budapest-related movies

Poor Request:

Title: That hotel movie
Notes: You know, the funny one

Include Context When Needed

• Why you want it - "For movie night with friends"
• Urgency - "Needed for this weekend" vs "whenever convenient"
• Alternatives - "Similar movies if this isn't available"

One Request Per Submission

Don't bundle multiple requests:

• Submit separate forms for different movies/shows
• This helps with tracking and fulfillment
• Makes it easier to update you on status

Understanding Request Processing

Typical Timeline

• Popular content - 24-48 hours
• Obscure content - 3-7 days
• Complex requests - 1-2 weeks
• Technical fixes - Usually within 24 hours

Factors Affecting Speed

• Content availability - Some content is harder to source
• Server capacity - Storage and bandwidth limitations
• Admin availability - One person manages the system
• Request complexity - Simple additions vs. technical issues

Request Status

You might receive updates via:

• Email notifications (if system supports it)
• Status on request site (if tracking available)
• Content appearing in your library

Common Request Scenarios

Scenario 1: Netflix Removal

"Netflix just removed my favorite show!"

Title: The Office (US Version)
Seasons: All 9 seasons
Reason: Netflix removed it, need alternative access
Priority: High - was watching regularly

Scenario 2: New Release

"I want to see the latest Marvel movie"

Title: [Latest Marvel Movie] (2024)
Type: Movie
Quality: Best available (4K preferred)
Notes: New release, understand if not immediately available

Scenario 3: Streaming Issues

"This keeps buffering"

Title: Game of Thrones Season 8 Episode 6
Issue: Constant buffering at 30-minute mark
Device: Samsung Smart TV app
Request: Local copy for better reliability

Scenario 4: Missing Episodes

"Some episodes are missing"

Title: Friends Season 5
Issue: Episodes 15-18 missing from library
Request: Complete season with all episodes

Request Etiquette

Do's

• ✅ Be patient - one person manages everything
• ✅ Provide complete information
• ✅ Say thank you when content is added
• ✅ Report issues to help improve service
• ✅ Understand some content may not be available

Don'ts

• ❌ Submit duplicate requests for same content
• ❌ Demand immediate fulfillment
• ❌ Request illegal or inappropriate content
• ❌ Spam the system with excessive requests
• ❌ Get frustrated if something can't be sourced

Alternative Solutions

While Waiting for Requests

• Check duplicates - Try different versions of existing content
• Browse similar - Find related movies/shows
• Explore genres - Discover new content you might like
• Use web search - Find where else content might be available

If Content Can't Be Added

• Legal availability - Some content has strict licensing
• Technical limitations - Server space or bandwidth constraints
• Source issues - Content might not be sourceable
• Regional restrictions - Geographic availability problems

Tracking Your Requests

Keep Your Own Record

• Screenshot requests - For your reference
• Note submission dates - Track timing
• List priorities - Remember what you wanted most
• Check library regularly - Content may appear without notification

Following Up

• Wait reasonable time - Don't follow up immediately
• Check for duplicates - Content might be there under different name
• Provide additional info - If requested by admin
• Be understanding - Some requests simply can't be fulfilled

Request System Tips

Maximize Success Rate

1. Search first - Make sure content isn't already available
2. Be flexible - Accept different qualities or versions
3. Provide alternatives - "This movie or similar ones"
4. Include IMDb links - Helps with exact identification
5. Mention viewing plans - "For family movie night this Friday"

Help Improve the System

• Report broken content - Helps everyone
• Suggest popular additions - Content many users would enjoy
• Provide feedback - How to make the service better
• Share appreciation - Positive feedback motivates continued service

Next Steps

Ready to start requesting?

1. Visit the request system →
2. Learn about streaming quality →
3. Troubleshoot playback issues →
4. Explore navigation features →

Quick Request Checklist

Before submitting:

• Searched existing library
• Included full title and year
• Specified quality preference
• Added helpful context/notes
• Chose appropriate request type
• Double-checked for typos

Remember: The request system is what makes SeaFin special. Use it to build the perfect library for your viewing preferences! 🎬✨